Saturday, July 29, 2023

Shipping and Returns

Shipping within Canada, the United States, and Internationally.
Shipments are sent through Canada Post regular mail, within 1-5 business days of receipt of payment.
Shipping fees vary based on location. 
Customers outside of Canada are responsible for duties and customs fees. 
Contact me if you require a rush order.

Returns and Exchanges
All sales of products purchased through Darlene Fredette Designs are final. 
If you receive a damaged shipment, please contact me. 
For damaged items, provide a description of the problem as well as a photograph. 
To be eligible for an exchange, the item must be in the same condition as received and in its original packaging with proof of purchase. Buyers are responsible for return postage costs.